Hormonal changes are known to affect different parts of the body, including the reproductive system and the endocrine system. They can even impact your scalp and hair health. Some types of hair loss are linked to hormones, including female pattern baldness and male pattern baldness. Whether you think hormonal changes are affecting the health of your hair or you want to learn how they...
Gray hair is a common sign of aging. You may also experience hair thinning or hair loss as you get older. Perhaps you are wondering what gray hair means for your health—or maybe you are looking for helpful solutions for hair regrowth. Whatever your reason for reading this guide, we will explain why you will see a change in hair color as you age,...
Dandruff and dry scalp are both common, but they are often misunderstood. While they are two separate conditions, they have overlapping symptoms. Learning more about them will help you decide on the type of treatment or hair therapy you need. You will also discover more about the relationship between dandruff and hair loss, which can help to get you started on the road to...
No code needed. Offer valid within contiguous United States on all products.
Capillus values your peace of mind and we want you to feel secure about your purchase. We know Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction Guarantee.
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by customers on www.capillus.com within the first 6 months. Please note that only purchases made directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable to purchases made through physicians or other retailers. Please check with your physician or retailer for their return policy. Please note that satisfaction guarantee is only applicable to purchases of new Capillus devices and is not applicable to upgrades or financial relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our laser therapy a chance. If after using the device, you decide that you are not satisfied with your results, contact us to initiate a return within 6 months of purchase. The return may only be made by the customer on record verified with a proof of purchase. You will be responsible for return shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase documentation.
All www.capillus.com sales are final. No refunds or exchanges with exception of the above Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786) 888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments without an RMA. We recommend that you insure your shipment and register to receive tracking updates. Capillus will only accept fully functional, like-new laser devices for returns. Capillus will provide credit to your credit card or eligible refund via check. All Capillus sales are final and not eligible for returns with exception of sales for laser devices that fall under the Satisfaction Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be postmarked for return within 14 days. Failure to comply may result in Capillus refusing the delivery.
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Laser Device Warranty Period
Battery Pack & AC Adpater Warranty Period
Capillus warrants the device against defects in materials or workmanship for a period indicated above from the date of purchase from a Capillus authorized center. To activate your warranty, register your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked parts at no charge. Any replacement part will be covered under the original limited warranty. This Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence, accident, or modification of any part of the unit as determined by our service department. This Warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer service should you need to get warranty service or order replacement parts such as Battery Packs or AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus® device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion battery should be replaced only by Capillus.
We offer the best price guaranteed.
Find another reseller with a better price on Capillus Laser Therapy Caps? Not to worry, we’ll match the price for any identical Capillus models before or after purchase*
Eligibility Terms & Conditions*
Only new products from valid authorized local or online retailers will be considered
Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
Products must be identical in brand, size, model number, model year and color to current Capillus models on our site
Price match cannot be made for reselling or commercial purposes
Shipping will not be included
Competitive price must be live
Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
Purchases from auction sites
Discontinued, second-hand, or refurbished products
Out of stock items
Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.