By implementing healthy habits into your hair routine, you must have a genuinely consistent AND INTENTIONAL approach to nurturing your scalp as well as your hair. Hair journeys do not usually happen in a day; incredible before & after transformations are similar. It takes months to grow out a bob and various services (and hundreds of dollars) to become a platinum blonde or remove...
Make your weekend selfie ready! Chances are you will be spending this Labor Day with a few friends, family, housemates or enjoying that precious alone time. No matter what situation you find yourself in (a post-pandemic picnic, barbecue, or in a bubble bath at home), a MAJOR part of feeling good is looking good. Start with your selfie hair in mind. Get that mane...
Hair thinning and hair loss are common in men. There are many reasons for these symptoms, including a mature hairline and male pattern baldness. Whether you’re experiencing thinning of the hair, balding, or an entirely different condition, there are many things you can do to enhance your hair health and improve your confidence. Changing your hairstyle is an excellent place to start. The following...
For some people, hair loss does not only have a physical component. It is possible to experience psychological effects from going bald or losing hair. The following symptoms can be associated with hair loss in both men and women. If you are experiencing any of these effects while going through hair loss, consider talking to a trusted friend, counselor, or therapist. 1. Decrease in...
If you want to improve the health of your hair or need a solution for hair regrowth, a Capillus® laser cap can help. A technology referred to as laser hair regrowth is helping men and women of all ages meet their wellness goals. While you are probably interested in how lasers can stimulate and improve the health of your hair follicles, it is also...
Everyone wants full, beautiful hair and a healthy scalp. If you are someone who is experiencing the effects of hair loss or trying to prevent it, you need a reliable solution for both scalp health and hair regrowth. There are many different types of hair therapy out there, but the best products consider your hair anatomy and scalp health. Our CAP+ Clinical Hair Therapy...
Split ends are among the most common hair complaints. They’re also one of the most popular reasons to get a haircut. If you don’t want to keep trimming your hair or worrying about your look, there are simple and convenient solutions available to you. First, it’s important to know what causes split ends. Once you’re doing all that you can to avoid hair problems...
Whether your hair is thick or fine, curly or straight, its texture is just as unique as you are. When you notice that the look and feel of your hair are different from normal, however, you may wonder about the root cause. To help you find answers, our list details some of the most common underlying causes of a change in hair texture. With...
Fall and winter is upon us in the US, and with these seasons come cold temperatures, wind, rain, snow, and static electricity. Here are some tips for coping with the cold weather and keeping your hair looking fabulous. Conditioner. Be sure to include some conditioner in the winter to your hair care routine. Cold winds and interior heating can be very drying on the...
If you are one of the millions of people who suffer from some form of hair loss, your self-esteem and self-image have probably suffered. Losing your hair can feel like losing your identity and, yet, it’s extremely common among adults. Luckily, there’s a fairly simple way to combat baldness: the FDA-cleared Capillus Laser Cap, a baseball cap that makes your hair grow. “A baseball...
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Satisfaction Guarantee
Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
Guarantee.
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
documentation.
Return Policy
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
delivery.
Limited Warranty
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Capillus ONE
Capillus PLUS
Capillus PRO
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
We offer the best price guaranteed.
Find another reseller with a better price on Capillus Laser Therapy Caps? Not to worry, we’ll match
the price
for any identical Capillus models before or after purchase*
Eligibility Terms & Conditions*
Only new products from valid authorized local or online retailers will be considered
Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
Products must be identical in brand, size, model number, model year and color to current
Capillus models
on our site
Price match cannot be made for reselling or commercial purposes
Shipping will not be included
Competitive price must be live
Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
Purchases from auction sites
Discontinued, second-hand, or refurbished products
Out of stock items
Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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