Across the nation, 20 to 30 million women suffer from hair loss. However, women’s hair loss is more complicated given its diffuse pattern. Not only is female hair loss more widespread, it does not typically result in full baldness as men’s hair loss sometimes manifests. These factors make women’s hair loss more difficult to detect, and also more complicated to treat. Every day, the...
Have you been noticing that your hair has been thinning or appearing weaker? Is more or your hair falling out every time you wash your hair in the shower or run a brush through it before heading out the door? If this is the case, you might be struggling with hair loss. The most common form of this is known as androgenetic alopecia, a...
Today we’ll explore the surgical treatment option called Follicular Unit Extraction or FUE. Follicular Unit Extraction (FUE) Follicular Unit Extraction or FUE has been a major player in surgical treatment for hair loss since around 2000. In this technique, instead of harvesting a strip of skin rich with hair follicles and then slicing up the strip preparing it for transplant, individual hair follicles are...
Topknots, ballerina buns, chignons, twists – whatever you want to call your go-to hairstyle, there’s no denying the simplicity and sophistication of rolling your long hair up into a high bun. From the office to the beach, topknots are extremely versatile and functional. Some even snooze with their hair pulled back to keep curly tresses in tow and avoid overheating throughout the night. But,...
What makes the best laser hair treatment effective? For years, low-level laser therapy (LLLT) has been regarded as one of the most effective non-surgical treatments for hair loss. Consumers have a variety of products to choose from, including laser combs, in-office laser “dome” devices, and at-home laser therapy caps. There are several factors to consider when shopping for a laser therapy product. The most...
Today we explore the surgical treatment option called Strip Donor Transplant. Strip Donor Transplant Strip Donor Transplantation for treatment of hair loss was the first surgical treatment available to patients and the gold standard for 20+ years. For this procedure, the patient either sits in a chair like in a dentist office or lies flat, face down, like on a massage table. The patient...
Your hair goes through seasonal changes during the year not unlike the changes happening in your garden outside. So, here are some of our recommendations for taking care of your hair this fall. Vitamin D. Make sure you’re getting enough vitamin D. In the summer, if you spent lots of time outside, you may have been getting enough vitamin D from the sun, but...
Many adults are surprised to learn that washing your hair every day is a bad habit to break. Of course, bathing should be a standard point in your daily routine, but you don’t have to get your hair wet to be hygienic and healthy. If you’ve started to notice shedding or thinning on your scalp, creating a well-rounded haircare routine after eliminating potential aggravating...
What makes hair turn grey? For many years, researchers searched but failed to identify the exact reason behind greying hair. Now, a new study of more than 6,000 South Americans has identified the culprit. According to a study, researchers have located a gene that seems responsible for “turning off” hair color. That study is made available by Nature Communications here (link opens new window)....
In this last part of our Hair and Hair Loss Treatment series, we'll discuss other causes of hair loss and treatments aside from surgical and medical (drug) treatments. A few weeks ago, we discussed at length that Low Light Laser Therapy (LLLT) effectively treats hair loss. And just recently, we announced that have greatly improved our LLLT caps with a new design to make...
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Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Laser Device Warranty Period
Battery Pack & AC Adpater Warranty Period
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
Battery Pack & AC Adpater Warranty Period
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
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Products must be identical in brand, size, model number, model year and color to current
on our site
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Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
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Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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