Open a Support Ticket

Use this form to submit a support ticket. A Capillus representative will attempt to contact you within 24 business hours either at the email or phone you provided to help you troubleshoot and get your issue resolved. Alternately, please feel free to give us a call at (786) 888-6249 any time Monday through Friday, from 9AM – 5PM EST.

Customer Information

Product Information

The serial number for you Capillus device can be found on the inside of the cap.
Please be as specific as possible
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