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We’re Here to Answer Your Questions

Call a Capillus® customer service agent to learn more about hair loss treatment with Capillus82™. Our friendly and knowledgeable team of hair loss experts can be reached at the number listed below:

Toll Free: 1-888-272-9599
Operating Hours: Monday-Friday, 9am-5pm

When calling outside our normal operating hours, please leave a detailed message with your name, contact information, and reason for calling. Our team of hair loss experts is happy to follow up within 1 business day.

Frequently Asked Questions about Capillus82™

How does it work?
Many hair loss conditions, like pattern baldness, are associated with degradation of the hair follicle (e.g. miniaturization, dormancy, etc.) Capillus82™ is designed to improve cellular respiration within the hair follicle, which has been shown to increase oxygen availability, nutrient delivery, and promote a healthy hair growth cycle.

How often should I wear Capillus82™?
Generally, patients are advised to wear the cap for 1 session, every other day. Each session typically lasts no more than 30 minutes. Everyone is unique, so it’s important to always speak with your physician about using Capillus products.

Are there side effects to low level laser therapy (LLLT)?
No. There are no known side effects of low level laser therapy, making it one of the safest and most effective methods of non-surgical hair restoration available.

Are there clinical trials that support the efficacy of Capillus® laser technology?
Yes. In a premarketing study for the FDA, Capillus increased hair counts by 51% among participants when compared to a placebo device.

How long does it take to see results?
Each patient represents a unique case. Results may vary from patient to patient. Because Capillus82™ is designed to stimulate the hair follicle, most immediate biological changes occur within the skin and are invisible to the naked eye. Patients typically report seeing visual results within 2 to 4 months of regular treatment.

Find Answers to More Frequently Asked Questions
To read more frequently asked questions about low level laser therapy (LLLT) and Capillus® laser technology, visit our Capillus® FAQ page.

Consumer Warning: Do Not Purchase from Unverified Online Merchants
Not all laser therapy caps are created equally. Some are ineffective, and others are down right dangerous. Use caution when evaluating and purchasing laser therapy caps for hair loss treatment. Most dangerous are adulterated laser cap products found on eBay, Amazon, and other online shopping networks. Always purchase a laser therapy cap through an authorized website or physician reseller, and be cautious of products that can be purchased online.

Visit our Consumer Warning page to learn how to verify FDA clearance and clinical trial results for any medical device, including Capillus82™.

Capillus Customer Service

For additional information and order assistance, contact a Capillus® hair loss expert at the number listed below:

Toll Free: 1-888-272-9599
Operating Hours: Monday-Friday, 9am-5pm

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