Qualify to Save 30% by Paying with HSA/FSA
Now you can purchase your Capillus Products using pre-tax HSA or FSA funds.
Dual-Wavelength Hair Regrowth Technology
312 Laser Diodes & Near-Infrared Technology
Full-Body Red Light Immersion for Ultimate Wellness
10720 Medical Grade LEDs
Hand & Wrist Laser Therapy | Arthritis, Carpal Tunnel, & Injury Recovery
104 Medical Grade Laser Diodes
Capillus Red Light Therapy Mat
Red Light Relief for Neck & Back Tension
450 Medical Grade LEDs
Next-Generation · Tri-Wavelength Technology
312 Medical Grade Laser Diodes
The first full-body red light system built around measurable recovery.
10720 Medical Grade LEDs
How to check out at Capillus with HSA/FSA funds
Checkout
Find the Truemed logo during checkout. Exit the "Shop Pay" pop-up if prompted.
Take a quick, private health survey
A licensed provider will review your answers to determine eligibility.
Make your purchase
Pay with your HSA/FSA card or a credit card. If you use a regular credit card, follow the guide included with your LMN to submit your purchase for reimbursement.
How Does Using My HSA/FSA Save Me Money?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition.
Because HSA/FSAs use pre-tax funds, you’re getting more purchasing power for your dollars. Instead of paying taxes on income and then spending it on health items, qualified customers can use pre-tax funds to invest in root-cause solutions like Capillus.
Who is Truemed?
Truemed is a company dedicated to making health investments more accessible by helping individuals use their HSA/FSA funds for research-backed interventions. Rather than limiting spending to traditional medical expenses, Truemed enables customers to apply pre-tax dollars toward solutions like fitness, supplements, and advanced health technologies. Their mission is to shift healthcare spending toward proactive wellness and root-cause treatments, rather than reactive care after sickness occurs.
FAQs
What are FSA and HSA accounts?
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Can I use my HSA/ FSA card at Capillus?
We do not recommend attempting to checkout with your HSA/FSA cards for compliance purposes. We strongly encourage simply transacting with your normal credit or debit card, and submitting for reimbursement as outlined above for the greatest likelihood of success.
Can I use Truemed's services for past purchases?
While this depends on your specific HSA or FSA administrator’s policies, we advise that you only submit expenses incurred on or after the date listed on your Letter of Medical Necessity.
How long does HSA or FSA reimbursement take?
For most FSA/HSA administrators, your expenses will be approved within days when you submit your claim for reimbursement along with your receipt and a Letter of Medical Necessity. The exact timing will vary based on your administrator.
Do I need to take Truemed’s survey every time I make a purchase from Capillus?
If you have already received a Letter of Medical Necessity for purchasing specific products from a merchant, you do not need to complete Truemed’s survey again so long as your Letter of Medical Necessity remains valid. Letters of Medical Necessity are typically valid for 12 months after they are first issued. You do still need to submit your receipts for reimbursement with your HSA/FSA administrator.
What is a Letter of Medical Necessity, and how is this compliant?
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
Are there fees associated with using Truemed's services?
There is a small fee for using Truemed at the end of the qualification survey.
When should I use my FSA/HSA dollars?
You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!
I don’t have enough funds in my HSA/FSA account to reimburse the entire purchase. Can I still use Truemed?
Yes. You can still submit for partial reimbursement. For example: if you purchase an eligible item for $100 but only have $60 in your account, you can reimburse $60 of your purchase with your tax-free funds (with the remaining $40 paid for as normal).
What if my reimbursement is rejected by my administrator?
Please contact us at support@truemed.com so we can help you troubleshoot the issue. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using the administrator’s form. If we are unable to reverse the rejection, we will refund your Truemed fee.