If you have ever wondered whether greying hair and losing hair are related, the short answer is yes, they are. A cancer researcher in Texas has discovered by accident that, in fact, they are closely related, in mice at least. While studying tumor growth and development, Dr. Lu Le found that a protein called Krox20 not only affects tumor growth but also turns on...
Finding and practicing healthy and enriching ways to cope with hair loss is key. A commitment to your wellness and happiness provides an excellent foundation for enhancing your hair and scalp health. Know that you are worth every change that you make in the coming days and weeks. By focusing on the hair you have and the habits you can add to nurture it,...
Time passes by, indiscriminate of our wishes, and when you need it the most, it seems to be pouring out at the fastest pace. When you want time to dash, it seems to pass so slowly, it feels like FOREVER! Capillus caps help you restore the health of your follicles using a 6-minute self-timer. While you are promoting your hair growth, we want to...
This month we are talking alopecia in all its splendor. Until quite recently, not even the most attractive, rich, or famous could "get away" from a bald and beautiful fate. Thanks to the exponential improvement of LLLT, medication, and surgery, there are preventative solutions that, when carefully assessed and practiced, can have impressive and "braggable" results for those who are starting to notice some...
If you are a hair lover and want to prevent hair loss in the future, then a hair detox is a perfect routine to add to your week. Hair detoxing is the act of purifying the area and maintaining a healthy scalp microbiome. HAIR DETOX IS NOT AN URBAN MYTH! It is a weekly opportunity to eliminate residue, product buildup, and unclog those follicles...
Make your weekend selfie ready! Chances are you will be spending this Labor Day with a few friends, family, housemates or enjoying that precious alone time. No matter what situation you find yourself in (a post-pandemic picnic, barbecue, or in a bubble bath at home), a MAJOR part of feeling good is looking good. Start with your selfie hair in mind. Get that mane...
Here’s the bad news. The cure to finally end all forms of hair loss may still be years away. Now here’s the good news for the 80 million American men and women who are currently living with balding or thinning hair. There are a number of breakthrough hair loss treatments for men (and women) available right now. Plus, new advances in treatment options including...
A cancer diagnosis is nothing short of overwhelming. In addition to the many choices you will need to make about your treatment plan, the experience also takes a toll on your mental, physical, and emotional wellness. Chemotherapy is a commonly used drug treatment used to help cure cancer and treat symptoms, but it can also be extremely hard on the body. The therapy uses...
Despite your best efforts, your hair will go through daily wear and tear. A few strands may fall out as you wash or style. Some hair loss can even occur during certain seasons. Since the scalp and hair are sensitive to damage, educating yourself about proper hair care is important. The more you learn about how your lifestyle and routine can affect your personal...
Also known as androgenetic alopecia, male pattern baldness is a common condition. The National Library of Medicine says it affects up to half of all men over the age of 50, but some symptoms of hair loss can begin much earlier. So, when do men typically start balding? This guide to hair loss in men will tell you the signs and symptoms of balding...
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Satisfaction Guarantee
Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
Guarantee.
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
documentation.
Return Policy
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
delivery.
Limited Warranty
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Capillus ONE
Capillus PLUS
Capillus PRO
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
We offer the best price guaranteed.
Find another reseller with a better price on Capillus Laser Therapy Caps? Not to worry, we’ll match
the price
for any identical Capillus models before or after purchase*
Eligibility Terms & Conditions*
Only new products from valid authorized local or online retailers will be considered
Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
Products must be identical in brand, size, model number, model year and color to current
Capillus models
on our site
Price match cannot be made for reselling or commercial purposes
Shipping will not be included
Competitive price must be live
Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
Purchases from auction sites
Discontinued, second-hand, or refurbished products
Out of stock items
Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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