This month we are talking alopecia in all its splendor. Until quite recently, not even the most attractive, rich, or famous could "get away" from a bald and beautiful fate. Thanks to the exponential improvement of LLLT, medication, and surgery, there are preventative solutions that, when carefully assessed and practiced, can have impressive and "braggable" results for those who are starting to notice some...
Hair thinning and hair loss are common in men. There are many reasons for these symptoms, including a mature hairline and male pattern baldness. Whether you’re experiencing thinning of the hair, balding, or an entirely different condition, there are many things you can do to enhance your hair health and improve your confidence. Changing your hairstyle is an excellent place to start. The following...
You may not be able to regrow all the hairs you’ve already lost, at least not without surgery. However, there are plenty of things you can do to improve the look of thinning hair. Whether you’re using a hair loss treatment especially for men such as prescription medications like Rogaine and Propecia, or low level laser therapy (LLLT) such as the Capillus272™, or you...
Does it seem as though suddenly you see a receding hair line, visible scalp and thinner ponytail? Although progressed hair loss is easy to spot, the early signs and symptoms of thinning hair are often concealed. However, keeping a close watch on your locks with a few easy routines can help determine if your hair loss is a temporary blip, or something more serious....
Hair loss in men that increases with age is called male-pattern hair loss (MPHL). Hair loss in women that increases with age is called female-pattern hair loss (FPHL). Male-pattern hair loss, also known as androgenic or androgenetic alopecia, is due to a combination of your genetic predisposition and the hormone dihydrotestosterone (DHT), a derivative of testosterone. For whatever reason, at some point in time,...
Bald is beautiful, but it’s not for everyone. In fact, thinning hair can be a major cause for concern in men of any age. Depending on your health and after ruling out any possible medical complications, men’s hair loss is extremely common. At the age of 50, 85 percent of men see some sort of hair loss – referred to as male pattern baldness...
Is your hair making you look older than you actually are or feel? Sure, it’s expected that as men get older their hair will begin to turn grey and become a little thinner. But just because it’s expected doesn’t mean you have to accept it. Taking steps to slow down the many telltale signs of aging hair (i.e., receding hairline, changes in hair color...
There’s a lot of buzz surrounding micropigmentation as a treatment for male and female pattern hair loss. But what is this procedure, and who is it for? Most importantly, will it create the look of natural hair? In this article, we explore how micropigmentation works, who will get the best results from the procedure, and alternatives to micropigmentation that hair loss sufferers can consider....
When we first gaze upon another person one of the first things we notice is their hair. Without even giving it a second thought, we make judgments based on the amount of hair we see –or don’t see. In a culture where hair is revered, thinning hair on a man or woman can make a negative first impression. But what about the guy who...
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Satisfaction Guarantee
Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
Guarantee.
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
documentation.
Return Policy
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
delivery.
Limited Warranty
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Capillus ONE
Capillus PLUS
Capillus PRO
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
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Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
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Capillus models
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Price Match Guarantee does not apply to:
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Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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