It may be hard to imagine you without your hair, but a reality for many people is that this nightmare is slowly coming true - and it may be happening to you now. You then begin to do research online to find solutions to your growing problem. Although you're hair loss has only started, your worry only increases when your screen is flooded with...
Here at Capillus, we’re big nerds that love looking good and feeling even better. That’s why we wanted to highlight gifting innovations designed solely to embrace that joyful confidence. Whether devices are intended for improving your sleep patterns or wearable tech to help promote wellness, this gift guide enables you to maintain a lifestyle that can give you the precise energy to start the...
Modern Salon Highlights Capillus, LLC Stylist Program at Annual HAIR + Summit Conference Modern Salon magazine has featured Capillus LLC, during their annual HAIR + Summit live event dedicated to helping salon professionals provide their clients with solutions for hair loss and thinning. The story focuses on how Capillus laser therapy caps play a major role for stylist and salon clients in the reversal...
Dr. Mahmoud Khattab now offers a new technology, the Capillus272™ Pro laser therapy cap, for adults in Sacramento, California who suffer with hair loss. Sacramento hair loss expert, Dr. Mahmoud Khattab, now offers the Capillus272™ Pro for adults battling androgenetic alopecia, or hair loss. Capillus272™ Pro is a non-invasive medical laser that emits safe, FDA cleared laser light on to the scalp. Dr. Khattab...
Capillus, LLC Donated 3% of Sales its Online Sales in October to the National Breast Cancer Foundation Capillus, LLC reinforced its commitment to breast cancer research by donating 3% of its online sales from all Capillus laser therapy caps that were purchased on Capillus.com during the month of October to the National Breast Cancer Foundation (NBCF). Capillus is committed to helping women and men...
Dr. Sean Behnam now offers low level laser therapy (LLLT) to men and women who suffer with androgenetic alopecia, or hair loss, at Dermatology and Hair Restoration Specialists in Santa Monica, California. SANTA MONICA, CALIFORNIA. (PRWEB) JULY 11, 2016 “I see a lot of hair loss patients," explains Dr. Behnam, founder and lead surgeon at Dermatology & Hair Restoration Specialists. "A lot of them...
Laser Therapy Delights Dermatologists Seeking Reputable, Non-Invasive Hair Loss Treatments for Patients The use of low-level laser therapy (LLLT) for treating hair loss was a major topic of discussion during the American Academy of Dermatology’s 2018 AAD Annual Meeting – and rightfully so. This year’s conference was held at the San Diego Convention Center in front of more than 18,800 attendees. One popular scientific...
Dr. Kenneth Williams announces the arrival of laser hair therapy with Capillus272™ Pro at the Irvine Institute of Medicine & Cosmetic Surgery. Irvine Institute of Medicine & Cosmetic Surgery now offers the Capillus272™ Pro laser cap to treat hair loss in men and women. Cleared by the FDA and proven in clinical trials to increase hair count by up to 51%, this physician-managed hair...
Dr. Mark Bishara announces the arrival of Capillus272™ Pro laser cap at the Paragon Plastic Surgery & Med Spas located in Rockwall, Frisco, Dallas, Mansfield, and Southlake, Texas. The Paragon Plastic Surgery & Med Spa now offers personalized low level laser therapy (LLLT) for hair loss with the Capillus272™ Pro. A wearable laser cap, Capillus272™ Pro is a physician-managed laser therapy option cleared by...
Dr. Ken Anderson invites Atlanta patients to learn more about non-surgical laser hair restoration with the Capillus272™. As Founder and Director of Anderson Hair Sciences Center, Dr. Anderson is a double board certified plastic surgeon specializing in hair restoration surgery for men and women. In 2013, Dr. Anderson became the first surgeon in Georgia to offer hair transplant surgery with the ARTAS® system, a...
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Satisfaction Guarantee
Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
Guarantee.
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
documentation.
Return Policy
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
delivery.
Limited Warranty
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Capillus ONE
Capillus PLUS
Capillus PRO
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
We offer the best price guaranteed.
Find another reseller with a better price on Capillus Laser Therapy Caps? Not to worry, we’ll match
the price
for any identical Capillus models before or after purchase*
Eligibility Terms & Conditions*
Only new products from valid authorized local or online retailers will be considered
Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
Products must be identical in brand, size, model number, model year and color to current
Capillus models
on our site
Price match cannot be made for reselling or commercial purposes
Shipping will not be included
Competitive price must be live
Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
Purchases from auction sites
Discontinued, second-hand, or refurbished products
Out of stock items
Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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