Hair dye has been around for thousands of years. As trends shift, stylists are finding more uses for permanent coloring that go beyond the basic foils. Highlights, balayage, root shadowing and écailleare just a few of the many coloring techniques offered both at salons and with do-it-yourself drugstore kits. Despite its widespread popularity, many people wonder if hair dye can cause thinning or shedding. For most, dying your hair a new shade does not directly cause follicle damage and hair loss.
When administered by a professional and experienced stylist, hair coloring is relatively safe. Regular treatments may cause some damage, particularly to your ends, but this can be easily resolved with routine trims.
Dyed hair holds different properties compared to natural hair and behaves differently depending on your level of care. The upkeep required to preserve shine and health on dyed or highlighted hair is more complex, which is why permanent hair coloring is regarded as a serious commitment and not a chance decision.
The Science Behind Hair Dye
Hair dye works by penetrating the hair cuticle, first entering the cortex and then reacting with the melanin in your strands. Most formulas contain chemicals to facilitate this process, like ammonia and/or peroxide, depending on the desired shade. Ultimately, this chemical reaction causes a manipulation of the hair shaft.
Some people might experience hair loss after coloring simply due to the physical stress. In a typical hair coloring appointment, multiple stages are used to create the final look, including dying, rinsing, conditioning, and then rinsing again. The average person sheds anywhere between 50 to 100 telogen hairs per day, and an aggressive styling treatment might put you on the higher end of the scale. So, while it seems like you’ve shed more strands after coloring, you’re likely still within the normal (albeit elevated) range of hair loss. Telogen is the final stage of the hair growth cycle when follicles naturally release old shafts to make room for new growth.
Generally, follicles that fail to reproduce replacement shafts are afflicted with another hair loss condition, like male pattern baldness or female pattern hair loss (androgenic alopecia). In these cases, treatments like low-level laser therapy work to rejuvenate hair follicles, providing the nutrients and elements needed for healthy hair growth.
Hair Dye and Damage
It’s important to note the distinction between hair breakage and hair loss. Hair loss is a condition in which the follicles are damaged or inactive, and any strands lost will feature an intact bulb. Hair breakage occurs further down the shaft. While breakage is not caused by follicle inactivity or damage, excessive damage may lead to an overall thin appearance.
Hair shafts are inherently weakened after coloring, most often when hydrogen peroxide is used to achieve a lighter shade. When hair is bleached or lightened with hydrogen peroxide, strands become more porous and susceptible to protein loss over time. The breakdown of hair proteins – or keratins – is often what causes hair to break.
However, safe levels of hydrogen peroxide and ammonia as used by professional stylists should not damage strands to the point where breakage is noticeable or embarrassing. Transitioning hair from dark to light will often require multiple appointments and is not something you should try at home without expert management and direction.
For more information on hair health and loss, follow Capillus on Facebook, Twitter and Instagram.
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Satisfaction Guarantee
Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
Guarantee.
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
documentation.
Return Policy
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
delivery.
Limited Warranty
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Capillus ONE
Capillus PLUS
Capillus PRO
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
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Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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