Around 20 to 30 million women suffer from hair loss in the United States. Unfortunately, women’s hair loss often goes undetected because of the diffuse pattern in which it occurs. And, unlike male pattern baldness, women who have thinning or shedding locks don’t have the same resources or educational tools that men have. Moreover, some men’s treatments aren’t even safe or effective on women...
HairCapillus is committed to helping women and men fighting breast cancer. The Capillus caps use Low Level Laser Therapy technology (LLLT), a medical treatment for hair loss that is both minimally invasive and chemical-free. LLLT treats a myriad of issues, including androgenetic alopecia—more commonly known as male or female-pattern baldness. Physicians sometimes recommend Capillus laser caps to patients who are seeking hair restoration post...
Many people are shocked to learn that eating certain foods can make hair grow faster. However, faster growing hair is not only a matter of eating well. Hormones, stress, and genetics also play a vital role in determining just how fast and thick your hair will grow. And while you can't do anything about genetics, you can make healthy lifestyle choices that will encourage...
Losing your job. Getting married. Going through a very messy divorce. Being diagnosis with a serious health concern. What do all these have in common? They all can elevate your stress level for extended periods of time, resulting in bald patches or thinning hair. Stress hair loss Biologically each one of us is ‘wired’ to react differently; this includes how we respond to stress....
When it comes to treating hair loss, what does it mean to be minimally invasive? According to the American Institute for Minimally Invasive Survery (AIMIS), minimally invasive procedures are generally characterized by small incisions, fewer stitches, and a faster overall recovery (i). Most modern hair loss treatments fall into this category, giving hair loss sufferers a variety of restoration options known to deliver natural...
Hair As we close out National Hair Loss Awareness Month, we thought this would be a good opportunity to give you a broad overview of hair loss. These are all topics that we explore regularly in our blog. Statistics. Hair loss is very common, and if you’re suffering from it, you shouldn’t be ashamed. There are an estimated 50 million men with significant hair...
Despite being such a common condition for both men and women across the globe, hair loss myths continue to circulate the internet and impact treatment decisions. Approximately 35 million men and 21 million women worldwide suffer from a variety of hair loss conditions, according to The Hair Society. Although multiple types of hair loss exist and symptoms often vary, hair loss myths thwart patients’...
Capillus Laser Therapy Caps Are Designed to Adapt to the User We’ve mentioned in previous articles, that low-level laser light therapy for hair loss is safe and effective. But our low-level laser light therapy caps are more than just effective—they’re designed for the comfort of the user. Let’s take a closer look at what makes our caps different—and better. They adapt to the user....
The first day of summer is Thursday, June 21, 2018. When summer rolls around, we always get many of the same questions, so let’s take a moment and address them here: 1. Will chlorinated pool water make my hair fall out? No, it will not. There is no relationship between swimming in a chlorinated pool and hair loss. However, swimming in chlorinated pool water...
August marks the month for National Hair Loss Awareness. Now, more than ever, is the time to review some staggering statistics from the American Hair Loss Association: Androgenetic alopecia, or male pattern baldness, is the culprit behind 95 percent of men’s hair loss cases. By the age of 32, two-thirds of men will experience some degree of loss. By the age of 50, 85...
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Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Laser Device Warranty Period
Battery Pack & AC Adpater Warranty Period
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
Battery Pack & AC Adpater Warranty Period
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
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Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
Products must be identical in brand, size, model number, model year and color to current
on our site
Price match cannot be made for reselling or commercial purposes
Shipping will not be included
Competitive price must be live
Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
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Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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