7 Reasons Why You May Be Losing Your Hair The public often doesn’t realize that hair loss (and hair growth) is a complicated affair. So, if you’re losing your hair, there may be several different reasons contributing to the problem. Below are some of the best-known triggers for hair loss. 1. Stress. It’s generally accepted that stress plays a role in hair loss. And...
The Importance of Vitamin D The Importance of Vitamin D Getting enough nutrition, protein, calories, and vitamins are all important for hair health. Vitamin D, however, is so important and so often deficient in Americans that it belongs in a class by itself. There is no doubt that a vitamin D deficiency can be a factor in hair loss, but it’s not clear whether...
Can Depression Cause Hair Loss? One question that we receive regularly is can depression cause hair loss? We know that there is a relationship between depression and hair loss, but hair loss can also cause depression. So, is the depression causing the hair loss or is the hair loss causing depression? Stress does appear to contribute to hair loss. And we know that hormonal...
Will wearing a hat or baseball cap cause thinning hair and hair loss? Does using sunscreen on my scalp make my hair thin or cause it to fall out? From wearing hats to use of sunscreen... we debunk 7 of the most popular summer hair loss myths.
If your hair is falling out, you can rest assured that you are not alone. Men and women both suffer with hair loss. In fact, it’s estimated that 2 in 3 men will see signs of baldness by age 50 (i). About 20 to 30 American women are reported to see signs of hair loss (ii). Across all ages, the progression of hair loss...
HairCapillus is excited to announce the redesign of their FDA-cleared low level laser (light) therapy (LLLT) caps that treat hereditary hair loss. The new Flexible Fitting Design offers a more comfortable, adaptable fit and is available for purchase immediately. All newly sold caps, including the Capillus82™, Capillus202™ and Capillus272™ Pro, will include the revamped interior with the same acclaimed laser technology trusted by physicians...
For those who are at an advanced stage of hair loss progression, non-surgical methods may not be sufficient to treat their loss and they need to consider a surgical solution for their hair loss. Hair transplantation is a surgical procedure which transplants healthy hair follicles to areas of thinning and is an option for some with healthy donor areas. There are two main surgical...
Are you looking for a laser cap in Miami, Florida? At Capillus, we believe laser hair restoration is best when actively managed by a licensed medical professional. We are pleased to provide Miami residents direct access to South Florida’s top hair restoration surgeons offering low level laser therapy (LLLT) with laser caps like the Capillus272. Please note: This page will be updated regularly to...
There’s a new hair loss test in town that predicts whether you have a predisposition to androgenetic alopecia. It’s called HairDXTM. Why is this test important? This test is important because treatment for hair loss is much more effective when you start it early on. Most treatments won’t work on a totally smooth bald area. Treatments work best when you still have hair follicles...
You’re concerned about your hair loss, but not sure which professional to call first? Should you schedule an appointment to discuss your concerns with your primary medical professional or medical subspecialist such as a dermatologist or endocrinologist? Maybe you would like to talk to a hair loss non-surgical specialist or a hair restoration surgeon. Understanding what is prompting you to seek treatment can also...
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Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Laser Device Warranty Period
Battery Pack & AC Adpater Warranty Period
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
Battery Pack & AC Adpater Warranty Period
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
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Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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