This month we are talking alopecia in all its splendor. Until quite recently, not even the most attractive, rich, or famous could "get away" from a bald and beautiful fate. Thanks to the exponential improvement of LLLT, medication, and surgery, there are preventative solutions that, when carefully assessed and practiced, can have impressive and "braggable" results for those who are starting to notice some...
No one wants to lose their hair, especially women. For women on the pill, hair loss can be one unexpected side-effect. Women with a family history of female patterned hair loss are particularly at risk. Let’s face it, hair loss for women at any age is traumatic. It can be particularly devastating for younger women on birth control, especially those between the ages of...
Hair frames the face, brightens complexion, and helps us attract a mate. It plays an important role in how we perceive ourselves and how others perceive us, which is why losing hair can be so devastating, especially for women. The experience of thinning hair or bald patches can lead to feelings of low self-esteem. There are many solutions for reducing hair loss, some designed...
An estimated 20 to 30 million women suffer from hair loss in the United States. Since it occurs diffusely, women’s hair loss is much harder to detect and often goes untreated until it’s more difficult, and sometimes impossible, to reverse. What Causes Women’s Hair Loss? There are a few reasons why women might lose their hair. Normally, a person sheds anywhere from 50 to...
It’s perfectly normal to suffer some hair loss after having a baby. Not all women do, and your hair may act very differently from one pregnancy to another. Most women recover from this uneventfully, six to twelve months after the birth. So, what is the process that leads to temporary postpartum hair loss? Let’s take a look: Hormonal changes with estrogen and progesterone. Hormones...
Menopause marks the end of fertility in women. Often called “the change of life,” menopause is a welcome relief to many women worried about unexpected pregnancies or who simply don’t want to deal with the aggravations of a monthly menstrual cycle. For others, menopause is viewed in a negative light because it occurs later in life and marks the end of a more youthful...
One perennial question we get is how will menopause affect my hair? The short answer is, it’s complicated, but hair loss is not certain to happen. 1. Normal Aging Process We all are born, we age, and then we die. Menopause is part of the normal aging process. Menopause signals the end of menstruation and child-bearing years for a woman, and along with it...
It is a disease most women are too ashamed to talk about. Those living with it will go to great lengths to hide it from friends, coworkers, even family members. What kind of disease could cause such grief? Androgenetic alopecia, referred to as hereditary hair loss, also known as female-pattern baldness. At one time doctors thought only men suffered from this type of hair...
If you’ve recently been pregnant, you might have noticed some hair loss during those strenuous nine months. Hair loss might be a reaction to the hormonal fluctuations women undergo while pregnant. But hair loss during pregnancy could also be signs of nutritional deficiency or hormonal imbalance and should be checked out by your physician. On the other hand, most physicians consider post-pregnancy hair loss...
It’s estimated that hair loss affects nearly 30 million women in the United States alone. Baldness occurs when hair falls out and normal new hair does not grow in its place. The best way to prevent hair loss is recognizing the signs and getting help right away. Four most common signs of hair loss in women: Wider Part: A ‘wider’ part is a tell-tale...
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Satisfaction Guarantee
Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
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We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
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Return Policy
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
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Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
delivery.
Limited Warranty
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Capillus ONE
Capillus PLUS
Capillus PRO
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
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Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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