An estimated 40 to 50 per cent of men and women will suffer from hair loss by age 50; a very sobering statistic. As a society we expect hair loss in men, we just don’t expect to hear about hair loss in women. That may explain why there are so many hair loss, thinning hair and hair regrowth myths, especially when it comes to...
Sporadic thinning and shedding can be extremely upsetting in regards to women's health. Even though women’s hair loss is common, early onset and quick progression is alarming. No matter your age, noticing these physical changes could leave you wondering if there’s a deeper issue to address. Everyone loses around 50 to 100 strands per day, so most of the time, a crammed hairbrush or...
Thanks to the increase in hormones during your pregnancy your hair was probably just like those hair models on TV – lush, shinning, and healthy. One expectant woman I knew visited her hairdresser every four weeks, because her hair was growing two inches a month. After she gave birth, this same mom watched in horror has her hair fell out in clumps. Sound familiar?...
The season of renewal and regrowth is the perfect time to rejuvenate hair and your self-care routine. After months of harsh, cold winter weather producing dull or lifeless locks, reviving your hair for a fresh start is essential. With spring right around the corner, building up your confidence and vivacity helps start the new season on the right foot. Consider the following 3 tips...
Combatting female hair loss is tricky, especially when discovering you may not be a candidate for some of the most popular treatments. Both hair restoration surgery and prescription DHT-inhibitors, for example, are often unavailable to female patients. Men are the leading candidates for hair loss transplants for the treatment of androgenic alopecia, or male pattern baldness. Hair transplant physicians use a variety of procedures,...
Being a mother is an exciting journey, particularly when it comes to your first child. But, motherhood is not without its stresses. Child care, diapers, feedings and sleep schedules are hard to cope with, but the changes your body makes postpartum can be shocking and somewhat scary. Postpartum hair loss is one side effect of pregnancy that can lead you to believe something is...
Laser therapy is taking the hair loss industry by storm, bringing a new era of follicle renewal minus the surgery, scarring or patient incompatibility. For women's hair loss, laser therapy is more than convenient. It is one of the most practical hair loss treatments to counteract female pattern hair loss (FPHL). Low-level laser therapy (LLLT) for hair loss began in 1966 when Hungarian physician...
There are several different types of hair loss that women experience. And by age 50, about 40 percent of women experience some noticeable hair loss. So, if you are experiencing this, know that you are not alone. The hair loss that women experience is usually more diffuse than what men experience. Women just feel like their hair is getting thinner—their ponytail isn’t as thick...
Most women are thrilled to find out they are pregnant, but being thrilled doesn’t mean you’ll love every aspect of pregnancy. One of those ‘aspects’ may be one or more of the rather not so pleasant body changes that happen during pregnancy particularly, hair loss. When you’re pregnant friends, family, and total strangers have no qualms about giving you advice. Some information may be...
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Satisfaction Guarantee
Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
Guarantee.
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
documentation.
Return Policy
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
delivery.
Limited Warranty
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Capillus ONE
Capillus PLUS
Capillus PRO
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
We offer the best price guaranteed.
Find another reseller with a better price on Capillus Laser Therapy Caps? Not to worry, we’ll match
the price
for any identical Capillus models before or after purchase*
Eligibility Terms & Conditions*
Only new products from valid authorized local or online retailers will be considered
Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
Products must be identical in brand, size, model number, model year and color to current
Capillus models
on our site
Price match cannot be made for reselling or commercial purposes
Shipping will not be included
Competitive price must be live
Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
Purchases from auction sites
Discontinued, second-hand, or refurbished products
Out of stock items
Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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