Searching for an alternative to Propecia®? If so, you are not alone. Finasteride (known most commonly by the brand name Propecia®), has been a recommended treatment for pattern baldness since the late 90s. Recently, Propecia® has developed a bad reputation for causing a slew of unwanted side effects, most notably erectile dysfunction and decreased male libido. Together, these side effects deliver a crushing blow...
Occasionally we hear from patients asking whether dutasteride is better than finasteride for treatment of hair loss. So, let’s take a look at this discussion. Currently, there are only two drugs that are approved by the FDA for treatment of hair loss: finasteride (Proscar and Propecia), an oral drug requiring a prescription, and minoxidil (Rogaine), a topical drug that can be purchased in the...
Androgenetic Alopecia is a common form of hair loss that affects both men (male pattern hair loss or MPH) and women (female pattern hair loss or FPH). You inherit a predisposition to it that coupled with some environmental factors causes your hair loss. There is no clear and obvious inheritance pattern like there is with some diseases. But perhaps you’re wondering what exactly happens...
When it comes to treating hair loss, low-level laser therapy (LLLT) is the most convenient and autonomous approach. The freedom to use your laser cap alongside another hair loss treatment is appreciated by many. Many Capillus® users and their physicians employ laser therapy to enhance surgical hair restoration results. But, you don’t have to undergo an operation to couple LLLT with another hair loss...
If you’re like most people, warmer weather calls for outdoor fun and activities, whether it's sports such as golf, boating, or swimming; backyard parties and barbeques, or lazy days at the beach. And like most of us, you probably put sunscreen on your face, arms, legs, chest, and back. But what about your head? If you have hair on your head, you may think...
Active hair follicles go through a natural cycle of growth that includes a period of growth, a period of rest, and then shedding or falling out. If you’ve started to notice thinning in certain areas of your scalp, i.e., your hairline receding or a visible bald spot, it may be part of the normal process or it could be the result of dormant hair....
Many people make a resolution to lose weight at the beginning of a new year or when summer calls for more form-fitting apparel. However, dieting can cause more than normal hair loss. So, here are some tips to help you keep your hair while you’re shedding the pounds. 1.Go Slowly Crash diets and rapid weight loss are bad for your hair. Resolve to lose...
Personal safety should always be your top priority when undergoing any sort of treatment for a medical condition, such as androgenic alopecia. With hair loss, the probability of finding and potentially purchasing unregulated treatments that could damage your health is high. Remember – no amount of hair is worth potential long-term health consequences. Fortunately, laser hair therapy is regarded as one of the safest...
Some hair loss is unavoidable. In fact, humans lose anywhere between 50 and 100 strands per day. And while genetic or autoimmune conditions affect the hair growth cycle, instigating noticeable balding and thinning, irresponsible actions can also damage sensitive hair follicles and lead to hair loss. Consider (and cease) the following three habits that can thin your hair. 1. Straightening Wet Strands Never, never,...
Capillus announces its support of breast cancer research by pledging to donate 3% of online sales of Capillus laser therapy caps to the National Breast Cancer Foundation during October, National Breast Cancer Awareness Month. Capillus announces its support of breast cancer research by pledging to donate 3% of online sales of Capillus laser therapy caps to the National Breast Cancer Foundation during October, National...
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Satisfaction Guarantee
Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
Guarantee.
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
documentation.
Return Policy
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
delivery.
Limited Warranty
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Capillus ONE
Capillus PLUS
Capillus PRO
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
We offer the best price guaranteed.
Find another reseller with a better price on Capillus Laser Therapy Caps? Not to worry, we’ll match
the price
for any identical Capillus models before or after purchase*
Eligibility Terms & Conditions*
Only new products from valid authorized local or online retailers will be considered
Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
Products must be identical in brand, size, model number, model year and color to current
Capillus models
on our site
Price match cannot be made for reselling or commercial purposes
Shipping will not be included
Competitive price must be live
Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
Purchases from auction sites
Discontinued, second-hand, or refurbished products
Out of stock items
Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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