A growing number of teenagers are interested in surgical hair restoration, and it’s easy to see why. The procedure is relatively painless, produces results that look almost entirely natural, and has begun to experience positive PR from athletes and celebrities on social media. On the downside, however, hair transplants can be very expensive. Moreover, getting a hair transplant during your teenage years can make...
Laser hair restoration is a relatively new treatment option for men and women who suffer with hair loss. Like many new technologies, laser therapy is sometimes misunderstood. Moreover, information is published and shared more quickly than ever in today’s increasingly digital world. Misinformation spreads after just a few keystrokes and mouse clicks, making it sometimes difficult to separate fact from fiction. Below are just...
A growing number of hair loss studies are focusing on hair follicles and dormancy, a phenomenon in which the follicle enters into a resting phase and never reemerges. This dormancy is one of several factors that may contribute to hair loss, a condition that affects nearly 2 in 3 men and more than 20 million women in the United States alone. Once dormant, hair...
Laser caps are designed to nourish hair follicles with low-level laser energy, a special spectrum of laser light that is both cool-to-the-touch and non-destructive. This type of cold laser light does not ablate or destroy tissue. Rather, it gently permeates throughout the cell, inducing a series of chemical reactions that produce energy. This process is called phototherapy, and it is the main mechanism through...
The best part of fall? Pumpkins! There are a few foods that are especially good for hair growth. and Pumpkin (flesh) and seeds fall in this category. Let's tap into the the amazing benefits of pumpkin seeds for your skin, hair, and overall health. Pumpkin Pumpkin is really just a cultivar of the squash family. In North America, we call it pumpkin, but in...
Heavy drinking is never a good idea. Aside from the long-term risks – alcoholism, drunk driving, and liver disease included – long-term binge drinking takes a detrimental toll on your appearance and emotional health. Heavy drinkers may also suffer from premature or unexpected hair loss. Consider the following ways alcohol and hair loss correlate: Nutritional Deficiencies from Heavy Drinking Alcohol contains empty calories. Notwithstanding...
Many of you have probably heard of three stages of hair growth: anagen, catagen, and telogen. But there are actually four stages, and the fourth stage is exogen. These stages are a cycle. The hair starts to grow, grows, rests, undergoes some follicle changes to prepare for shedding, and then falls out, and then the follicle starts the cycle anew. Every hair on your...
Suffering from losing hair or thinning hair is stressful. Excessive worrying and stress can contribute to increased anxiety resulting in more hair loss. It's a vicious cycle, doomed to repeat itself unless you do something to reduce your stress. Meditation may be an effective hair loss treatment for both men and women. By creating an outlet, meditation can help to reduce the body’s response...
When there’s just one month left until summer, it means the season of swimming and splashing is near. But the idea of thwarting your laser therapy hair restoration efforts by submerging in chlorinated water is somewhat alarming. After all, you haven’t come all this way just to lose more hair once summer arrives. Fortunately, swimming is one activity that hair loss sufferers can fully...
Just as androgenic alopecia doesn’t occur overnight, low-level laser therapy, or LLLT results, are not instantaneous. However, patients can anticipate a noticeable change within two to four months of regular, dedicated use. Keep in mind that every hair loss case is different, and depending on your diagnosed condition, results may vary. Despite patient-to-patient variances, a few tips and tricks support and accelerate LLLT results...
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Satisfaction Guarantee
Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
Guarantee.
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
relief programs.
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
documentation.
Return Policy
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
delivery.
Limited Warranty
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Capillus ONE
Capillus PLUS
Capillus PRO
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
1 Year
2 Years
3 Years
Battery Pack & AC Adpater Warranty Period
1 Year
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
AC adapter.
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
We offer the best price guaranteed.
Find another reseller with a better price on Capillus Laser Therapy Caps? Not to worry, we’ll match
the price
for any identical Capillus models before or after purchase*
Eligibility Terms & Conditions*
Only new products from valid authorized local or online retailers will be considered
Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
Products must be identical in brand, size, model number, model year and color to current
Capillus models
on our site
Price match cannot be made for reselling or commercial purposes
Shipping will not be included
Competitive price must be live
Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
Purchases from auction sites
Discontinued, second-hand, or refurbished products
Out of stock items
Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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