Hair loss in your 30s, 40s, 50s and beyond is highly common. Many adults expect some thinning and shedding to occur with age, although individual cases largely depend on genetics, hormones, and lifestyle. However, some people experience hair loss much earlier on in life – even during those critical teenage years when self-perception and scrutiny are at all-time highs. More than the emotional impact, hair loss at an early age might be a warning sign of something more serious, such as an undiagnosed illness.
Consider the following reasons teenagers experience hair loss:
Hormones have a major impact on hair health and the natural growth cycle. Usually, we talk about hormones and hair loss when referencing androgenic alopecia. Androgenetic alopecia is linked to low testosterone and high DHT (dihydrotestosterone) levels, which often causes hair follicles to shrink. But teenagers undergo some massive hormonal shifts, including those with DHT, as they develop into adulthood.
YouTube is a great resource for hair styling tips, but youngsters can take these guides to an extreme. Using high heat styling tools or wearing overly tight hair styles on a regular basis can lead to a hair loss condition called traction alopecia. Traction alopecia is caused by external force, so usually behavior modification can treat this type of hair loss on its own.
Hair needs nourishment like any other part of your body. Unfortunately, a diet filled with sugary treats, heavy starches, and greasy snacks does not give hair follicles the necessary nutrients to thrive. Parents or guardians should keep a close eye on their teenagers’ diets. Whether they are filling up on empty calories all day or restricting their food intake because of an eating disorder, premature hair loss can be a strong indication that it's time for a dietary intervention.
For more information on hair loss in teenagers and adults, including treatment with low-level laser therapy caps from Capillus, contact us at 844-280-4680. No matter your age, we’re here to help you regain your sense of confidence, whether it be through a consultation with a Capillus physician or our clinically proven treatment methods.
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Capillus values your peace of mind and we want you to feel secure about your purchase. We know
Capillus laser caps work. In fact, we are so confident in the effectiveness of our devices that all
purchases of new Capillus laser therapy devices made on www.capillus.com have a 6-month Satisfaction
We guarantee your satisfaction or we will gladly accept returns of new laser devices purchased by
customers on www.capillus.com within the first 6 months. Please note that only purchases made
directly from Capillus.com are eligible for our Satisfaction Guarantee. This offer is not applicable
to purchases made through physicians or other retailers. Please check with your physician or
retailer for their return policy. Please note that satisfaction guarantee is only applicable to
purchases of new Capillus devices and is not applicable to upgrades, reworked devices or financial
Like any medical treatment for hair loss, it takes time to see the results. We want you to give our
laser therapy a chance. If after using the device, you decide that you are not satisfied with your
results, contact us to initiate a return within 6 months of purchase. The return may only be made by
the customer on record verified with a proof of purchase. You will be responsible for return
shipping costs, and a 25% service fee will be deducted from the purchase price. Policy updated on
October 15, 2020. For purchases prior to October 15, 2020, please refer to your purchase
All www.capillus.com sales are final. No refunds or exchanges with exception of the above
Satisfaction Guarantee. If you wish to make a return as per above, contact Capillus at 1 (786)
888-6249 to obtain a Return Material Authorization (RMA). Capillus will not accept any shipments
without an RMA. We recommend that you insure your shipment and register to receive tracking updates.
Capillus will only accept fully functional, like-new laser devices for returns. Capillus will
provide credit to your credit card or eligible refund via check. All Capillus sales are final and
not eligible for returns with exception of sales for laser devices that fall under the Satisfaction
Guarantee above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be
postmarked for return within 14 days. Failure to comply may result in Capillus refusing the
Please refer to limited warranty details below for your Capillus laser therapy cap model.
Laser Device Warranty Period
Battery Pack & AC Adpater Warranty Period
Capillus ONE S
Capillus PLUS S1
Capillus PRO S1
Laser Device Warranty Period
Battery Pack & AC Adpater Warranty Period
Capillus warrants the device against defects in materials or workmanship for a period indicated above
from the date of purchase from a Capillus authorized center. To activate your warranty, register
your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material
or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked
parts at no charge. Any replacement part will be covered under the original limited warranty. This
Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence,
accident, or modification of any part of the unit as determined by our service department. This
Warranty does not cover damage due to improper operation or maintenance, connection to improper
voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain
the device in accordance with the instructions in this manual will void the product warranty.
Batteries will need to be replaced over time through Capillus. Please contact Capillus customer
service should you need to get warranty service or order replacement parts such as Battery Packs or
Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device
by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus®
device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion
battery should be replaced only by Capillus.
We offer the best price guaranteed.
Find another reseller with a better price on Capillus Laser Therapy Caps? Not to worry, we’ll match
for any identical Capillus models before or after purchase*
Eligibility Terms & Conditions*
Only new products from valid authorized local or online retailers will be considered
Customers must provide proof of competing price (i.e. active link or scan of advertised offer)
Products must be identical in brand, size, model number, model year and color to current
on our site
Price match cannot be made for reselling or commercial purposes
Shipping will not be included
Competitive price must be live
Only the person who made the original purchase qualifies for Price Match Guarantee
Price match request must be made within 30 days of purchase
Price Match Guarantee does not apply to:
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Discontinued, second-hand, or refurbished products
Out of stock items
Submitting Your Claim
Please contact our customer care team via chat on Capillus.com or by phone +1 (844) 280-4680 for any price match submissions or questions.
Engineered & Assembled Right Here in the USA
All of our Capillus Laser Therapy caps are designed, engineered, and assembled right here in the USA. We are based in Miami, in our ISO13485 certified medical device manufacturing facility, with seamless accessibility for distribution, maintenance, and customer service.
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