Please note that our regular size caps fit most heads, with a head circumference of up to 24". If your head circumference is greater than 24" inches please contact customer service for ordering a larger size.
Laser safety is the safe design, use and implementation of lasers to minimize the risk of laser accidents, especially those involving eye injuries. To control the risk of injury, various specifications define “classes” of laser depending on their power and characteristics.
We provide a 2-year limited warranty on the CapillusX laser cap device and a 1-year limited warranty on the battery pack and AC Adapter. Capillus warrants the CapillusX against defects in materials or workmanship for a period of 2 years from the date of purchase from a Capillus authorized physician. To activate your warranty on the CapillusX, register your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked parts at no charge. Any replacement part will be covered under the original 2-year limited warranty. This Warranty does not cover damages caused by acts of God, misuse, negligence, accident, or modification of any part of the unit as determined by our return department. This Warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain the CapillusX in accordance with the instructions in this manual will void the product warranty.
If it is necessary to clean the surfaces of your Capillus®️ laser therapy cap, please follow these instructions. Note: the Capillus®️ laser therapy cap has no parts that can be serviced by the user. If service is required, contact Capillus, LLC.
DISCONNECT ALL CABLES ON THE CAPILLUS®️ LASER THERAPY CAP BEFORE CLEANING
To clean the Capillus®️ laser therapy cap, gently wipe the inner surface of the laser device with an alcohol wipe or a water-moistened cloth. Do not use excessive pressure or force as this may damage the unit.
DO NOT use acetone or any other solvents on any part of the device. Acetone and other solvents will damage the unit and void the warranty.
Please refer to your manual for details.